GDPR Compliance

Last updated: January 2024

Our Commitment to Data Protection

mist-ibis is committed to ensuring that your personal data is protected and handled in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This page outlines our commitment to data protection and explains your rights as a data subject.

Data Controller Information

mist-ibis acts as the data controller for personal data collected through our website and services. As the data controller, we determine the purposes and means of processing your personal data and are responsible for ensuring that processing is lawful and transparent.

Contact Details:
mist-ibis
47 Clerkenwell Road
London, EC1M 5RS
United Kingdom
Email: [email protected]

Lawful Basis for Processing

We process personal data only when we have a valid lawful basis to do so. The lawful bases we rely upon include:

• Consent: Where you have freely given clear consent for us to process your personal data for a specific purpose.
• Contractual Necessity: Where processing is necessary for the performance of a contract to which you are party, or to take steps at your request prior to entering a contract.
• Legal Obligation: Where processing is necessary for compliance with a legal obligation to which we are subject.
• Legitimate Interests: Where processing is necessary for the purposes of our legitimate interests, except where such interests are overridden by your interests or fundamental rights and freedoms.

Your Rights Under UK GDPR

As a data subject, you have the following rights regarding your personal data:

Right to Be Informed

You have the right to be informed about the collection and use of your personal data. We provide this information through our Privacy Policy and this GDPR page.

Right of Access

You have the right to request a copy of the personal data we hold about you. This is commonly known as a Subject Access Request (SAR). We will respond to valid requests within one month.

Right to Rectification

You have the right to request that we correct inaccurate personal data or complete incomplete data that we hold about you.

Right to Erasure

Also known as the "right to be forgotten", you may request deletion of your personal data in certain circumstances, such as when the data is no longer necessary for its original purpose or when you withdraw consent.

Right to Restrict Processing

You have the right to request that we limit how we use your personal data in certain circumstances, such as when you contest the accuracy of the data or object to processing.

Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another controller without hindrance.

Right to Object

You have the right to object to processing based on legitimate interests or for direct marketing purposes. We will stop processing unless we can demonstrate compelling legitimate grounds that override your interests.

Rights Related to Automated Decision-Making

You have the right not to be subject to decisions based solely on automated processing, including profiling, that produce legal or similarly significant effects. We do not currently engage in such automated decision-making.

Exercising Your Rights

To exercise any of these rights, please contact us using the details provided above. We may need to verify your identity before processing your request. There is no fee for exercising your rights in most circumstances, though we may charge a reasonable fee for manifestly unfounded or excessive requests.

Data Protection Principles

We adhere to the following data protection principles:

• Lawfulness, Fairness, and Transparency: We process data lawfully, fairly, and in a transparent manner.
• Purpose Limitation: We collect data for specified, explicit, and legitimate purposes.
• Data Minimisation: We collect only data that is adequate, relevant, and limited to what is necessary.
• Accuracy: We keep personal data accurate and up to date.
• Storage Limitation: We retain data only for as long as necessary.
• Integrity and Confidentiality: We process data securely with appropriate technical and organisational measures.
• Accountability: We demonstrate compliance with these principles.

Data Breach Procedures

We have procedures in place to detect, report, and investigate personal data breaches. Where a breach is likely to result in a risk to your rights and freedoms, we will notify the Information Commissioner's Office within 72 hours. Where a breach is likely to result in a high risk to your rights, we will also inform you directly.

Complaints

If you are dissatisfied with how we handle your personal data, you have the right to lodge a complaint with the supervisory authority:

Information Commissioner's Office (ICO)
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF
Website: ico.org.uk

Updates to This Page

We may update this GDPR compliance page periodically. Significant changes will be communicated through our website. We encourage you to review this page regularly to stay informed about our data protection practices.